Welcome to the Barton County Chamber of Commerce Blog. You'll find information about our area, articles about our members, news and information about business that you can use every day in your own business endeavors. If you have a suggestion for the Chamber Blog, or would like to submit something to us to share, contact us at info@bartoncounty.com
Friday, October 21, 2016
The Customer is Always Right!
Good customer service is easy once you change your attention from business-driven to customer-focused. The ironic thing about this premise is that with better customer service, your business profits too. Here are a couple of stories about good customer service:
Ron Orris
Friday, October 14, 2016
Is Your Misconception of Good Customer Service Holding Your Business Back?
Good customer service is not answering questions you should know the answer to. It’s also not finding out the answer if you don’t know it. Good customer service isn’t meeting someone with a hello and a smile when they walk into your store and good customer service is not giving them what they came in for, or handing over a correct order.
Christina R. Green
